hi887 Terms & Conditions

1 General Terms

hi887 is an online gaming and betting platform operated for users in Bangladesh. By using this platform, you confirm that:

• You are using this service voluntarily and are aware of the associated risks.
• There are no legal restrictions on using online gaming in your area.
• You agree to comply with both these Terms and hi887's Privacy Policy.
• You are aware of our Responsible Gaming Guidelines.

2 Eligibility & Registration

2.1 Age Requirement

You must be 21 years of age or older to open an account on the hi887 platform. This platform is intended only for those aged 21 and above. Participation by minors in any gaming activity is strictly prohibited.

2.2 Information Provided at Registration

You must provide accurate and truthful information when registering your account. If false or incorrect information is provided, hi887 reserves the right to suspend or terminate the account at any time. hi887 may request additional documents at any time for identity verification purposes.

2.3 Single Account

Each individual may create only one account. If multiple accounts belonging to the same person are detected, all accounts will be closed and the funds held may be forfeited.

3 Account Management

The security of your account is entirely your responsibility. The following points apply in this regard:

• Never share your login credentials (username and password) with any third party.
• You are solely responsible for any access to your account, whether authorised or unauthorised.
• If you lose access to your account or notice any suspicious activity, contact the hi887 support team immediately.
• Transferring or selling your account to any other person is strictly prohibited.

4 Deposits & Withdrawals

4.1 Payment Methods

hi887 currently supports the following payment methods: bKash, Nagad, Rocket, and bank transfer (major Bangladeshi banks such as Dutch-Bangla Bank, Islami Bank, etc.).

4.2 Minimum Amount

The minimum deposit and withdrawal amount is ৳500 for each method. No transactions below this amount will be processed.

4.3 Withdrawal Processing Time

Withdrawal requests are generally processed within 15 minutes to 2 hours. Processing times may vary in some cases due to security verification.

4.4 Account Ownership Verification

The payment account (bKash, Nagad, or Rocket) used for withdrawals must be registered in the same name as the hi887 account. Funds cannot be transferred to third-party accounts.

4.5 Source of Funds

You confirm that deposited funds come from a legitimate source and are not related to money laundering or any other illegal activity. hi887 reserves the right to notify the authorities in the case of suspicious transactions.

5 Bonuses & Promotions

5.1 Welcome Bonus

A 150% bonus is available on your first deposit at hi887, up to a maximum of ৳15,000. For example, depositing ৳1,000 earns a ৳1,500 bonus, giving a total balance of ৳2,500. For deposits of ৳22,000 or more, the bonus is capped at ৳15,000, giving a total of ৳37,000.

5.2 Wagering Requirements

A 25x wagering requirement must be met before the bonus can be withdrawn. The wagering calculation is based on the bonus amount only, not the deposit. Example: ৳1,500 bonus × 25 = a total of ৳37,500 must be wagered.

5.3 General Bonus Terms

• Each individual is eligible to receive the welcome bonus only once.
• Bonuses cannot be transferred from one account to another.
• hi887 reserves the right to modify, suspend, or cancel bonus offers at any time.
• In cases of bonus abuse or fraudulent use, the bonus and any associated winnings will be forfeited.
• Each promotional offer may have its own detailed terms.

6 Gaming Rules

The hi887 platform features various gaming categories including slots, live casino, and cricket betting. Each game category is subject to its own detailed rules.

• The outcome of each game is determined by a certified Random Number Generator (RNG), which ensures fair play.
• In the event of a disconnection during a game, hi887's system records the result at that point in time, which will be considered final.
• In the event of any technical error, hi887's decision is final.
• Betting limits are displayed on each game-specific page.
• In cricket or other sports betting, the odds displayed at the time a bet is accepted apply to that moment.

7 Prohibited Activities

The following activities are strictly prohibited on the hi887 platform:

• Any form of fraudulent activity, manipulation, or system exploitation.
• The use of bots, automated software, or any other artificial means.
• Abusing the bonus system or claiming bonuses through multiple accounts.
• Using the platform for money laundering or illegal fund transfers.
• Unfair collusion or arrangements with other users.
• Hacking, phishing, or any other cybercriminal activity.
• Infringement of hi887's intellectual property, trademarks, or copyrights.
• Operating an account on behalf of minors or enabling their participation in gaming.

If any of the above activities are detected, hi887 reserves the right to immediately suspend the account, forfeit funds, and take any necessary legal action.

8 Limitation of Liability

hi887 is not liable in the following circumstances:

• Interruption to a game or betting session due to internet disconnection or technical issues.
• Delays or issues occurring within a third-party payment provider's system.
• Loss caused by problems with the user's own device or software.
• Disclosure of the user's account credentials to a third party where the user themselves shared that information.
• Services being restricted or discontinued due to changes in applicable laws or regulations.

In any circumstance, hi887's maximum liability will be limited to the amount directly lost by the relevant user in the disputed transaction.

9 Privacy & Data Protection

hi887 is deeply committed to protecting users' personal information. Our platform uses SSL encryption, which keeps all your data and transactions secure.

To learn more about how your personal information is collected, stored, and used, please read our Privacy Policy. The Privacy Policy forms an integral part of these Terms.

10 Responsible Gaming

hi887 believes in responsible gaming and encourages all users to follow the guidelines below:

• Treat gaming as a form of entertainment, not as a means of earning income.
• Set a budget and time limits for yourself and stick to them.
• Do not bet money you cannot afford to lose.
• If you feel that gaming is having a negative impact on your life, seek help.

hi887 provides tools such as self-exclusion, deposit limits, and reality checks. Visit our Responsible Gaming page to learn more.

11 Account Closure & Suspension

11.1 Account Closure by the User

You may close your account at any time by contacting the support team. Any remaining funds must be withdrawn before the account is closed; any pending bonuses will be forfeited.

11.2 Suspension or Closure by hi887

hi887 may suspend or permanently close an account at any time for the following reasons:

• Any breach of the Terms.
• Suspicion of fraudulent or deceptive activity.
• Providing false identity information.
• Due to regulatory or legal obligations.

If an account is closed for legitimate reasons, verified funds will be returned, excluding any unresolved bonuses.

12 Dispute Resolution

If you have a complaint, please contact our support team first. hi887 is committed to resolving all disputes fairly and promptly.

• After a complaint is submitted, hi887 will investigate as quickly as possible and communicate the outcome.
• In disputes relating to gaming outcomes, hi887's server logs and system records will be treated as conclusive evidence.
• In disputes relating to payments, transaction records and payment provider confirmations will be used.
• hi887's decision will be considered final and binding.

13 Changes to Terms

hi887 reserves the right to modify these terms and conditions, in part or in full, at any time. Users will be notified of significant changes via their registered email or through the platform.

Continued use of the platform after any changes will be taken to mean that you have accepted the new terms and conditions. You are therefore advised to review this page regularly.

14 Contact

If you have any questions or complaints regarding these terms and conditions, please contact our support team:

• Live Chat: Available 24/7 — in Bengali and English
• Email: [email protected]

Our support team is ready to resolve your issue in the shortest possible time.